Frequently Asked Questions

Can you deliver within 60 minutes?

Yes—on eligible products and routes in Dubai. If available for your address, you'll see the 60-min option at checkout.

Can I choose a specific date and time?

Absolutely. Select the date and an available time window during checkout, including evening or midnight slots on select days.

Do you offer 24/7 support?

Yes—our team is available around the clock on phone and WhatsApp for new orders and changes.

Will I get a photo before dispatch?

Yes—we send a quick snapshot of your order before it leaves, so you know exactly what's arriving.

How do you keep surprises?

We avoid revealing details in calls or texts to the recipient unless it's required to complete the delivery.

No address—can you still deliver?

Yes—share the recipient's phone number, and we'll politely confirm their location for delivery.

Do you create customised bouquets?

Yes—tell us the colors, flowers, and style; our florists will design to your specification.

Do you provide party or room decor?

Yes—proposal setups, birthday decor, and hotel room styling can be booked across the UAE. Our florist will come to your place and arrange everything for you.

Do you offer midnight delivery?

Yes—10:00–12:00 AM slots are available. You'll see eligibility and fees at checkout.